Stocking and Packaging - Customer Service Representative (CSR) Amazon Employee Review

5.0
Oct 21, 2022
Recommend
CEO approval
Business outlook

Pros

Receive and put away inventory. Get customer orders ready and pack them up. Load boxes into trucks for shipment. Use scanners to read bar codes on products. View prompts on screens and follow the direction for some tasks. Troubleshoot problems. Ensure product meets quality requirements.

Cons

During busy periods such as the peak season, Amazon workers are obligated to work overtime

Explore other reviews about Amazon

5.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

Hands on mentorship; enough resources

Cons

Little research, more engineering work

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All