Customer Service Specialist - Customer Service Representative Amazon Employee Review

5.0
Dec 16, 2013
Recommend
CEO approval
Business outlook

Pros

New fun software, Customers are very diversified, procedures are detailed and work

Cons

Hardware for hearing impaired doesn't last

Explore other reviews about Amazon

5.0
Apr 11, 2026
Recommend
CEO approval
Business outlook

Pros

* Strong ownership culture and high standards * Excellent learning and career growth opportunities * Work on large-scale, impactful problems

Cons

* Fast-paced and sometimes high-pressure environment * Work-life balance can be challenging at times * Expectations can be demanding and intense

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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