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      AWS Premium Support is a call centre - Cloud Support Engineer Amazon Employee Review

      2.0
      Sep 19, 2018
      Cloud support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      You learn a lot initially. Good people willing to help. Very good place to learn how not to manage people.

      Cons

      No matter what the recruiters tell you it is just another call centre. All they care about is numbers. If you cannot make the required numbers they will replace you with someone who can. No matter how good you are they work out a percentage of people yearly and it might be you. Some very bad upper management decisions and appointments in recent years.

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      5.0
      Jun 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent place to work - learn a lot.

      Cons

      Work can be very demanding.

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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