It's a learning job - Customer Service Representative Allstate Employee Review

3.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

You get trained, they provide equipment and all the good things, they have guides that make it easy to learn quicker, underwriting is always there to help you.

Cons

You're monitored if work from you (at least my office did), low pay and high-call volume. Sometimes I couldn't even take breaks with how much the phone would ring.

Explore other reviews about Allstate

5.0
Mar 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good culture, good people, good management

Cons

No major cons that I think of

4.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

High commission , fast sales cycle

Cons

Depending on the agency you are with you will have a wildly different experience

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