Don't. Just don't. - Anonymous employee AIG Employee Review

1.0
Mar 29, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The few pros left have been outweighed by the cons. The building is nice. The benefits are/were good, but on a down slide.

Cons

On-boarding: Non-existent. Over 2 years into the job I still didn't have the tools that I needed in order to perform the work. Training: Forget it. Expectation that you work 10-12 hrs per day or you're not a 'team player'. Next to no documentation on any of the systems Information is tightly held in silos within fifedoms IT management is worst I've ever witnessed. Extremely fragile infrastructure, supported with archaic means and largely focused on fingerpointing and addressing the symptom, not the cure. In fairness, the first couple years weren't too bad, then there was a sudden change in philosophy -- Work / Life balance went out the window in favor of long hours, weekends and night work, working from home became a dirty word. You never actually are not at work...expectation is to monitor email 24/7. I was told that I was overpaid by my manager, which was an insult to my profession and years of experience I don't expect to be compensated in Central Wisconsin as I would be in Minneapolis, Chicago or even Madison, but when factoring in the expected hours vs. the salary, an insulting figure was the result. I'm just glad to be out.

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5.0
May 27, 2026
Anonymous employee
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CEO approval
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Pros

Good work life balance and culture

Cons

Heavy off shore contractor population

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3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

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