No longer cares about their associates - Tech Support ADP Employee Review

1.0
Oct 20, 2022
Recommend
CEO approval
Business outlook

Pros

- Broad range of job types

Cons

- Poor work/life balance - They would rather associates quit than allow remote work - Internal hires/transfers get lower pay than new hires - Insurance premiums are way too high for the number of associates working for the company... makes you wonder if they're pocketing the bulk discounts? - No opportunities for highly technical or developers, without having to move to one of the few states that allow those roles... remote work not allowed - Advertises remote work, but will only hire those who are close to an office - Poor leadership due to promoting in the name of diversity rather than ability - Plays to the political agendas rather than sticking to the job - Not safe for those with conservative values

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ADP Response
3y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice, and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com.

Explore other reviews about ADP

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Uncapped commission and great freedom

Cons

It’s a grind but worth it

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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