Very numbers driven, senior management out of touch - Implementation Manager ADP Employee Review

3.0
Feb 15, 2010
Recommend
CEO approval
Business outlook

Pros

Decent pay, good opportunities to increase pay by gaining certifications, good job stability, company deals very fairly with layoffs and is highly ethical.

Cons

Company has become increasingly bureaucratic and focused exclusively on the bottom line. Their internal consulting group has completely redesigned processes, procedures and systems in ways that went against customer preferences as well as internal employee feedback. Decisions are made in a top down fashion totally divorced from what is needed at the front lines- in fact some decisions are actually a hindrance, but any resulting difficulties are blamed on the employees, not the policies. Rising up the corporate ladder means agreeing (or pretending to agree) with everything that comes down the pike and trying to spin it positively, no matter how detrimental it might actually be...ADP is becoming an organization of "Yes-People."

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5.0
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Pros

Great communication in management and teams

Cons

The pay is a little low for work

1.0
May 4, 2026
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Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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