Working at ADP - Anonymous employee ADP Employee Review

3.0
Apr 2, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Large company that allows you to move around and gain a variety of experience as long as your willing to "play the game" HOD & Directors offices are always open for a chat Change in company culture working to breaking down solos and improving communication. (this may take a while) Friendly staff all around and willing to help.

Cons

Can feel like your concerns are not listened to but ADP have got better at listening to their employees Decisions made in America and rolled out to the wider countries that do not always work Too many systems to do the same thing Current systems not utilized or up to standard and then a new one is implemented Lack of accountability within departments and can feel soloed Poor communication ADP tend to rush out products that are not finishes nor ready for market. Do not pay as well as their competitors

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ADP Response
7y
Thank you for sharing your ADP experience with us on Glassdoor. We appreciate the insights and analysis. Your feedback is valuable to us as we strive to have the best working experience in the industry.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits for a family

Cons

Pay structure was not equal

1.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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