Stressful and degrading, culture was terrible - Inside Sales Representative ADP Employee Review

1.0
Mar 22, 2018
Recommend
CEO approval
Business outlook

Pros

I made a few friends and occasionally won a few cash prizes for good work. They once threw us a happy hour.

Cons

I think most of the employees are unethical and self serving. Culture is cuthroat and felt a lot like high school. Management will manipulate you to the point where you'd do pretty much anything to make a sale. They will treat you like dirt. No room to grow and not open to helping you explore internal opportunities. Not flexible at all so if you ever need to leave five minutes early or are running late, want to work from home for a day, or go to an appt during lunch - don't expect to. Schedule is highly regimented and asking for special treatment isn't allowed unless you're in a select "elite" group of favorite employees.

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ADP Response
8y
Thank you for the review. We are appreciative of your perspective and would be interested in learning more about your situation. If you wish to share any specific details about your ADP experience with us and to the accusation of discriminatory practices,, please reach contact to us at HR.Associate.Relations@ADP.com - thank you.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are available to employees

Cons

None at this time Thank you

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
3d
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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