Does DependableIT pay their employees well?

According to anonymously submitted Glassdoor reviews, DependableIT employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at DependableIT. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at DependableIT?

33% of DependableIT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DependableIT 2.6 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at DependableIT?

Technical Support Representative (16) , Technical Support (11) , Technical Support Agent (10) , Customer Service Representative (9) , Technical Support Analyst (9) , Tech Support Representative (8) , Technical Support Engineer (6) , Technical Support Specialist (6) , Tech Support (5) , Tier I Tech Support (4) , IT Support (2) , Sales Representative (2)

What are the pros of working at DependableIT according to real employee reviews?

"Allow employee to work from home" ((in 16 reviews)); "Very easy job, Management is helpful." ((in 11 reviews)); "Great people to work with" ((in 11 reviews)); "Supervisors are always available to help" ((in 6 reviews)); "Few nice coworkers." ((in 5 reviews))

What are the cons of working at DependableIT according to real employee reviews?

"Low salary and no bonus" ((in 7 reviews)); "It is a high paced job and does take some time to get used to but the training here allowed me to be ready for the challenge." ((in 5 reviews)); "Low wage ($13 starting); 6 month raises are 25c" ((in 5 reviews)); "Micromanaging and have hectic job schedules no work life balance" ((in 4 reviews)); "Rotational shift work .No work and life balance ." ((in 3 reviews))

What are the top reviewed DependableIT locations?

Hamilton , Toronto , Scarborough , Burlington , Edmonton , Sarnia , Niagara Falls , Oakville

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DependableIT

DependableIT Reviews

3.2

33% would recommend to a friend

(141 total reviews)

Cheryl Lewis

50% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (141 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

DependableIT has an employee rating of 3.2 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DependableIT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

141 reviews

3.0

Mar 3, 2023

Review

Billing specialist

Recommend

CEO approval

Business outlook

Pros

Great people to work with

Cons

Rotational shift work .No work and life balance . Dealing with angry customer’s

2.0

Mar 31, 2025

looks for any reason to fire you

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

work from home, works with you to crate your schedule

Cons

training is all over the place and no one ever follows the training

3.0

Mar 13, 2025

Doesn’t make you feel valued

Technical support specialist

Recommend

CEO approval

Business outlook

Pros

Easy work, decent management and WFH

Cons

management always raising the quotas, impossible to climb because there is always another hurdle

Viewing 1 - 3 of 141 Reviews

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