Micromanaging was very prevalent during my time at the company.
The software is built on a very dated technology stack, with limited appetite from senior leadership to modernise it. Despite references to newer technologies, most of the platform relies on legacy systems, which can lead to stability and maintenance challenges. This also makes it difficult to justify the cost to clients and contributes to wider technical and operational issues.
Investment in people and technology appeared limited. Key knowledge was concentrated among a small number of employees, and when some of them left, responsibilities were often absorbed by others...
There was some confusion during the hiring process regarding compensation, as the verbally discussed salary differed from the figure stated in the contract. This was later explained as being due to the bonus being included in the verbally agreed salary. Which I've never seen before... Interesting...
Unreasonable bonus targets that, in some cases, were unachievable, as they were reliant on factors outside of my control.
Salary was low for my role. I ended up leaving the company for a role with less responsibilities but with much higher compensation.
Client satisfaction seemed mixed, and client churn was noticeable during my tenure. There were also layoffs, including capable colleagues, which appeared to follow the loss of clients.
The company is *very* remote - we only had one team get together in entire time I was at the company. Some people were unreachable for days at a time.
There was internal discussion around the authenticity of some employer reviews, which made it harder to trust the overall Glassdoor rating...
