Coach Reviews

3.8

75% would recommend to a friend

(3,412 total reviews)
avatar

Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Sep 25, 2018

Sales Associate

Recommend
CEO approval
Business outlook

Pros

Flexible schedule, job isn't hard after learning the company and product information

Cons

Mediocre work environment, terrible management, intense sales targets but no commission, bonus system heavily favors management, extremely uncomfortable uniform, very low pay for the amount of work expected of you, to do well you have to be a very pushy and aggressive sales person

5.0
Dec 31, 2017
Recommend
CEO approval
Business outlook

Pros

Great atmosphere and company to work for. Very understanding management team. Was able to go on medical leave and come back with no problems at all.

Cons

Rated daily on hourly sales, UPT and ADT. Very competitive atmosphere although management sells it differently. Forced to act like we are commission based but we aren’t.

2.0
Dec 2, 2016
Recommend
CEO approval
Business outlook

Pros

Work with very impressive colleagues and get to be exposed to some serious intelligence on the sales team

Cons

-Over 50% of the customers walking in the door barely speak english, this is a serious issue when managers put a tremendous pressure on keeping conversation going with them. It makes the employees who speak other languages (specifically Chinese) automatically the favourites. -you wont be able to buy a bag you sell with a paycheque -minimum wage is laughable selling a luxury brand, i could make more money pushing carts at walmart and getting quarters -the team share commission system is based on number of hours worked, not amount in sales brought in.

Viewing 1 - 3 of 3,412 Reviews

Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.