ClickAway Reviews

3.2

52% would recommend to a friend

(57 total reviews)

Thomas Sutherland

Not enough data to show CEO approval

52% positive business outlook

ClickAway has an employee rating of 3.2 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickAway employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

57 reviews
5.0
Aug 9, 2023
Recommend
CEO approval
Business outlook

Pros

I am biased, as my father, Rick Sutherland, founded ClickAway in 2002. Great people, great culture, truly great service and much needed in today's tech-reliant world.

Cons

Long open hours and always a challenge to find and recruit the best people.

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ClickAway Response
2y
Thank you. This is a great family business and it has grown and changed so much over the last few months and also years and it only gets better. We are always looking for enthusiastic and motivated technicians who thrive on customer service, sales, and troubleshooting tech devices and we pay some of the best bonuses in this field. We're glad to have you on board making such an amazing contribution.
1.0
Apr 19, 2023
Recommend
CEO approval
Business outlook

Pros

Steady income at minimum wage

Cons

Minimum wage and commission on computer parts sold. Ridiculous business model.

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ClickAway Response
3y
Thank you for your feedback. However, we are surprised as a current employee to choose to write this instead of asking internally for a raise. What could asking cost you? We do pay our associates minimum wage or higher. Our business model is not about the minimum wage, but the high commissions you can earn. Consider auto dealership sales people and how they make their earnings or those in the food service industry that gain tips/commission/bonus. This business model is tried and true and makes our techs some of the highest paid in this industry. Check out how much employees at our competitors are making compared to us or just ask those whom came to us from our competitors. Those whom engage in our business model has prospered and have continued to work with us for years. We understand that this isn't for everyone, acknowledging this, and we wish you success nonetheless.
Viewing 1 - 3 of 57 Reviews

Glassdoor has 61 ClickAway reviews submitted anonymously by ClickAway employees. Read employee reviews and ratings on Glassdoor to decide if ClickAway is right for you.