CVS Health Reviews | Glassdoor.ca

CVS Health Reviews

Updated 16 February, 2019
14,169 reviews

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2.8
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CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
5,134 Ratings

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  1. Featured Review

    Helpful (10)

    "Pharmacy Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacy Technician in Stamford, CT (US)
    Former Employee - Pharmacy Technician in Stamford, CT (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health full-time (More than 5 years)

    Pros

    Schedule flexibility, ability to work at multiple locations if desired, benefits.

    Cons

    Not much work recognition, customers can be rude, uniforms.

    Advice to Management

    Recognize your employees more often, offer more opportunities for career growth, pay for education.


  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health full-time

    Pros

    Excellent staff and great team relations

    Cons

    After hours pharmacy has late working hours

  3. "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good culture, good team work

    Cons

    Management structure could be better


  4. "ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    customers are pretty great always

    Cons

    many including communication and managers

    Advice to Management

    leverage skills of team


  5. "data analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    good vibe
    nice people
    nice teamwork

    Cons

    too competitive
    too intense
    too much workload

    Advice to Management

    they are doing a good job


  6. "Digital Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mississauga, ON
    Former Employee - Anonymous Employee in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CVS Health (More than a year)

    Pros

    - innovative with a keen focus on the next 5 years
    -great at articulating a vision, strategy and a roadmap to execute against

    Cons

    -still run as an old white club, need to bring the culture to the 21st century
    -let go of pre prep meetings and the constant need for 1000s of decks

    Advice to Management

    Become more nimble and empower your employee


  7. "Pharmacy technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Understanding managers, good schedules, good pay

    Cons

    Unprofessional people in HR, training difficulties, website never works

  8. Helpful (695)

    "15 year manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Orlando, FL (US)
    Former Employee - Store Manager in Orlando, FL (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

    Cons

    Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

    Advice to Management

    Revisit business structure. Employ cost cutting at a higher level, not at a store level otherwise you will compromise the business. If DMs are losing company vehicles so should RMs. Loss Prevention should be completely eliminated due to the fact they are ineffective and non-impactful; they are a voice with no power. I challenge corporate figures to walk into stores unannounced to anyone to really see what happens in the average minimum hours location. I make this challenge knowing that they will not as this is of no interest to them. At corporate level within the company they have never managed a location so they have no understanding. I do not fault them they are well educated and were placed into their positions.


  9. "Great atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerk in Dallas, TX (US)
    Current Employee - Clerk in Dallas, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CVS Health full-time (More than a year)

    Pros

    Pay is good. Management is fair. Able to work at different locations to get hours. Coworkers are friendly.

    Cons

    Theft is annoying. Waste too much paper on receipt. Couponers are frustrating.

    Advice to Management

    Keep up the hard work.


  10. "Excellent company to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Miami, FL (US)
    Current Employee - Shift Supervisor in Miami, FL (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CVS Health part-time (Less than a year)

    Pros

    Good work environment with opportunities to grow up professionally

    Cons

    Difficulties to pass from a part time to a full time position