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Business Computer Technicians

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Business Computer Technicians Reviews

4.5

100% would recommend to a friend

(8 total reviews)

88% positive business outlook

Reviews by job title

8 reviews
5.0
Jul 9, 2018

Good place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work environment, benefits, co-workers, company perks, flexible working hours, great work experience, competitive pay, laid back environment, open office, management is understanding and easy to work with.

Cons

Fast-paced and stressful at times.

4.0
Jun 15, 2018
Recommend
CEO approval
Business outlook

Pros

Flexible Schedules - Great if you're finishing 4-year degree. Will work around your life and it was great. Mostly understandable Management- Management is mostly understandable and are aware that things happen outside of work. They were mostly reasonable when mistakes were made and it was easy to move past them. Friendly and helpful employees- Great people to work with. Really helpful and it was a good experience getting to know them. The moral of the office is mostly positive and enjoyable, although there are some times where its not so good. Straight to the action- Did not take a long time to start working with client hardware and doing important tasks. Felt important and was getting good experience straight from the start. Nice bonus- You earn what you work for. If you come to work and push yourself, your paycheck will reflect it. (After 6 months of being employed) Overall, good room to grow IT skills initially... Really fun people to work with. Everyone is helpful and laid back. IT boss was always helpful and was willing to sit down with me and answer any questions I had, teaching me seemed to be in his best interest every time there was something new to learn. Getting to do stuff on the servers and networks within my first few weeks was also awesome. I personally learned and grew a lot, especially during the first few months.

Cons

Growth is limited after the first few months- Things started to get stagnated in terms of challenge and new experiences. For every 1 new/exciting project, there was 30 tickets fixing mundane issues in Outlook or printers, etc. You can only grow into getting these exciting projects a bit more often, but all those mundane issues will still be there, but that is the nature of the position. Horrible Phone system- Phone systems have been bad pretty much since I started working here. Hard to give support when your own phones are bad. Internet is also pretty bad. Not much recognition from management- Only real recognition I felt when I was excelling at my job was in my paycheck from the bonus. Not necessarily a deal breaker but it was rare to feel appreciated by management. Some decisions are counter intuitive- They recently announce a decision that would punish mistakes by taking away bonus money that we worked for. Not exactly motivating and actually has the opposite effect. Nobody wins because obviously we are going to learn from mistakes we make, no need to take away our hard earned bonus. Overall good place to work for someone just getting into IT. Most Cons are easily fixed by management, which I hope they do for the friends I made at work. How long you work here can vary depending on your ambition levels and how far you want to get in your IT career. There are a few guys here that have been here for 2+ years and they seem OK with their jobs, but I didn't want to be IT support for any longer than I needed to. If I wasn't looking to advance my Security career, I would still be working here.

5.0
Jun 3, 2018
Recommend
CEO approval
Business outlook

Pros

This is a great place to work. First and foremost environment is very friendly and welcoming. It gets stressful at times, but everyone is pulling their weight and happy to assist if you hit a hurdle. Our team is pretty diverse, but every person is valued and respected regardless of race, gender or creed. Friendliest place I ever worked at, people take lunches together, hangout after work, nerf battles once in a while, no one is ostracised. Management is very reasonable; they do want best from us, but at the same time they do want what best for us as well, very considerate in my experience. In every IT support job dealing with clients considered as one of the worst aspects, but not at BCT. Most clients know that they will be taken care of and fairly relaxed when they call or open a ticket. Once in awhile you will get a person that's frustrated, but that's rare; typically a new client or someone with a deadline. Our management spends a lot of time and effort building a relationship with our customers and that in turn reflects on how they are dealing with us. I remember my boss saying “We don't want just fix the issues, every month our client should be better off than the month before” stuck with me. Honesty is another thing that makes me very comfortable working at BCT, I’ve seen places where you have to work against your conscience; over-bill or lie to clients, not here, everything is above board. Truly a best place I ever worked at.

Cons

Phone system needs some improvement.

Viewing 1 - 3 of 8 Reviews

Glassdoor has 9 Business Computer Technicians reviews submitted anonymously by Business Computer Technicians employees. Read employee reviews and ratings on Glassdoor to decide if Business Computer Technicians is right for you.