4.0Jun 17, 2026Great learning opportunities, but overwhelming ticket flowHelp desk technicianCurrent employee, more than 3 yearsChicago, ILRecommendCEO approvalBusiness outlookProsA lot of room for learning new tools and people are always ready to help you.ConsTicket flow are overwhelming and ticket prioritization management is poor as each manager wants their ticket to be reviewed ASAP.Show more
5.0Dec 21, 2025Best CompanyNetwork engineerFormer employee, more than 1 yearRecommendCEO approvalBusiness outlookProsVery employee friendly. Very Supportive Work culture.ConsAs such no cons observed by meShow more
4.0Nov 8, 2025Okay place to workAnonymous employeeCurrent employeeRecommendCEO approvalBusiness outlookProsGenerally okay place to work. Quick growth path if you want it. Do know it will come with more & more responsibility.Cons- Strong tendency for upper management to make ASAPs every day - A bit unreasonable ticket-to-tech ratioShow more
