Backbone Connect Reviews

3.2

60% would recommend to a friend

(24 total reviews)

48% positive business outlook

Backbone Connect has an employee rating of 3.2 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbone Connect employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

24 reviews
1.0
Feb 11, 2026
Recommend
CEO approval
Business outlook

Pros

Other than the senior management and directors the staff are friendly.

Cons

The primary issue at Backbone Connect lies directly with the directors and senior management. There is a palpable sense that staff wellbeing and interests are at the bottom of their priority list, as the leadership appears almost entirely blinded by financial gain at the expense of their people. In my experience, there is a shocking lack of honour at the top. Management are seemingly comfortable fabricating narratives or being untruthful to push people out of the business, making for a very insecure and untrustworthy working environment. Despite the hard work of the staff, the company is incredibly tight-fisted. Pay rises are virtually non-existent, and there have been instances of failing to pay staff correctly or fairly for their time. There is a massive disconnect between the boardroom and the reality of the daily operations. The bosses assume they know best despite never having worked in the roles they are managing. They are dismissive, refuse to listen to feedback, and operate with a level of arrogance that stifles any real progress. Culture: It is a culture of "profit over people" in the worst possible sense. If you value transparency, career growth, or being treated with basic respect, you won't find it here.

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Backbone Connect Response
3mo
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience at Backbone did not reflect the culture we work hard to build. Backbone is a performance-driven company and we are open about the standards and expectations we set for ourselves and for our team. Our aim is to create an environment where people who want to grow, learn and achieve can do their best work and be supported in doing so. We care deeply about our people and the culture of the business, and we continually review how we lead, communicate and support the team as we grow. We wish you the very best in your next role and appreciate you taking the time to share your perspective.
1.0
Dec 9, 2025
Recommend
CEO approval
Business outlook

Pros

None absolutely none awful sexist place to work

Cons

Everything old boys network, not interested in fixing things or doing things properly!!

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Backbone Connect Response
3mo
We take comments like this extremely seriously. Backbone is committed to building a respectful, inclusive workplace where everyone is treated fairly and has the opportunity to grow and succeed. Our leadership team and hiring processes are focused on creating a diverse and supportive environment, and we would never tolerate behaviour that contradicts these values. While we are disappointed to hear that this was your perception, feedback of all kinds is important to us and we continue to work hard to ensure our culture reflects the standards we set for ourselves. We wish you well in your future career.
5.0
Jul 29, 2025

BDM Manager

Recommend
CEO approval
Business outlook

Pros

Dynamic team, great place to start a career & opportunity within the company

Cons

Constant change in business direction. Efforts not put in the right areas.

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Backbone Connect Response
3mo
Thank you for taking the time to leave a review and for the years you spent with Backbone. We’re pleased to hear you valued the team and the opportunities available during your time with us. As a growing business we’ve evolved significantly over the last few years, and with that has come change as we refine our strategy and focus on the areas where we can deliver the most value for our clients. We appreciate the feedback and continue to work hard to ensure our direction is clear and that our teams are supported as the business develops. We wish you every success in the next stage of your career.
Viewing 1 - 3 of 24 Reviews

Glassdoor has 24 Backbone Connect reviews submitted anonymously by Backbone Connect employees. Read employee reviews and ratings on Glassdoor to decide if Backbone Connect is right for you.