BOXFiSH Reviews

3.6

64% would recommend to a friend

(70 total reviews)

41% positive business outlook

BOXFiSH has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

70 reviews
5.0
Jun 25, 2018
Recommend
CEO approval
Business outlook

Pros

I have been with BOXFISH for almost 2 years. I am a tutor for the 25 min lessons. I have read the comments left on here by the unhappy review lesson tutors. I truly do not understand what went wrong. What I do know is that I have only ever been treated with respect I have never once had a pay issue. So please bear in mind there are 2 sides to every coin. This is a great job if you love working with kids and seeing their progress as they navigate the English language. The APP is easy to use and mgmt have the glitches that come along fixed as soon as they can.

Cons

There are none in my opinion. As I said above I have ONLY good things to say about BOXFISH and I am truly sorry to hear of the issues the new dept of review lessons have had so many problems.

avatar
BOXFiSH Response
7y
Thank you for your positive review, BOXFiSH strives for making sure our teachers are pleased and any issues are worked out as soon as possible. BOXFiSH
1.0
Jun 25, 2018

Something very fishy here.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Boxfish makes some nice promises.

Cons

I was "hired" by a teacher/recruiter and given training materials, and then no one contacted me for several weeks. I emailed several people at Boxfish, but no messages were returned. I was promised $25 per hour, but when Boxfish finally contacted me to ask if they had contacted me before, they said they said couldn't pay $25 and that I would understand. I learned from Facebook groups that some teachers had started work at the same time, but about 50% have still not been paid after working for a month. Teachers were locked out of their accounts and told that clients had complained about them. Teachers were not given details of the complaints. Other teachers haven't been paid because Boxfish's finance department needs to check all of the details. They have had nearly two months to do this. In short, this is a disorganized, disrespectful, and dishonest company that is not to be trusted. They don't always pay on time, and may not pay at all for time worked.

avatar
BOXFiSH Response
7y
We are truly sorry for your bad experience and have been working tirelessly to ensure that our team is able to handle the new demand of students and teachers that caused previous issues. All tutors who submitted correct bank information have been paid, and any further delays are due to the need to request additional information to ensure payments are made. We have been paying tutors on time for years. We are very sorry for delays in receiving your payment and you should have been paid in full by now. If you have any further payment or service issues please send your enquires to teachingaffairs@boxfish.cn
5.0
Nov 22, 2023
Recommend
CEO approval
Business outlook

Pros

Amazing group of people to work with

Cons

I have nothing bad to say about this company

Viewing 1 - 3 of 70 Reviews

Glassdoor has 93 BOXFiSH reviews submitted anonymously by BOXFiSH employees. Read employee reviews and ratings on Glassdoor to decide if BOXFiSH is right for you.