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      Applied Tech (WI)

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      Applied Tech (WI) Reviews

      2.9

      43% would recommend to a friend

      (24 total reviews)
      avatar

      Daniel Petersen

      37% approve of CEO

      46% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.3

      Culture and values

      3.0

      Career opportunities

      2.9

      Senior management

      2.8

      Diversity and inclusion

      2.7

      Compensation and benefits

      Applied Tech (WI) has an employee rating of 2.9 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Applied Tech (WI) employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      24 reviews
      1.0
      Feb 15, 2024

      Complete and total chaos

      Technician
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked with some great people! Very talented and truly cared about helping clients

      Cons

      Chaos. Leadership is more interested in merging/purchasing companies to improve bottom line. Client services has fallen considerably over the past year. Internal policies prevent technicians from doing their jobs. Technicians spend more time fixing problems company creates than doing what needs to be done to support clients. Pay is below average, cost of living is not taken into consideration.

      avatar
      Applied Tech (WI) Response
      2y
      Thank you for your review. Applied Tech always welcomes opportunities to improve and encourages open discussion with current and former employees. Applied Tech recognizes and appreciates the trust organizations put in us when they decide to become a partner. With that in mind, we have implemented a layered-security approach along with policies and procedures that follow industry-accepted best practices. This includes limiting what is allowed to run on company-owned equipment, and following a least-privilege approach for the various systems we utilize to deliver managed services. Employees pay and retention are both very important to us. Applied Tech continues to do market studies on compensation, and turnover is something we strive to keep at a minimum however, it is not always possible to avoid. Our turnover is lower than your estimation, and less than the industry standards in our current labor market. We do acknowledge there is always room for improvement.
      2.0
      Jun 24, 2018

      Look elsewhere unless you are truly desperate for money

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      You will learn a lot working for an MSP. Applied Tech is one of the larger MSPs in Wisconsin, and they support a lot of different companies.

      Cons

      You will get burnt out from the workload after a year. The turnover is massive here. Applied Tech most likely has close to 30-40% turnover in a year. It seemed like every other week someone is resigning. They bring on new clients that they cannot handle. Sales will regularly coax large potential clients in, meanwhile, the NOC would be complaining that they are overloaded and cannot support another 100+ user company. It was not uncommon to be working over 30 different tickets at a time. Some techs have hit as high as 50-60 different tickets they are trying to work, but still get more piled onto them. If you are level 2, you will be on call about once a quarter for a week. If you are level 3, you will be on call once a month for a week. You can expect to be living on the phone and computer on the weekends.

      avatar
      Applied Tech (WI) Response
      7y
      Thank you for your review. Applied Tech always welcomes opportunities to improve and encourages open discussion with current and former employees. When it comes to topics like workload and turnover, we strive for the right mix between providing challenges for employees where they can learn and grow daily but also opportunities for them to lead a fulfilling life outside of work. Employee retention is important to us, and turnover is something we strive to keep at a minimum however, it is not always possible to avoid. Our turnover is lower than your estimation, and less than the industry standards in our current labor market. However, we acknowledge there is always room for improvement. For caseload, we are proud of the approach we have developed over the years where we have many levels within our support team that can assist on a ticket and believe we have found a healthy approach to handling the needs of our clients. In the end, though, your review is most important to us because it helps us understand that we haven't done everything we can to support our employees. Please know we take all feedback seriously and very much appreciate you taking the time to provide it.
      1.0
      Mar 9, 2017

      You cannot be everyone's IT Provider

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work remotely Fellow techs working together great on issues

      Cons

      Know your strengths and weakness-you cannot do everything for everyone Good old boys club atmosphere Management does not allow you to make decisions Focused way to much on profit margin all the time unreal expectations from tech team that has no control over time working on issue get it done to keep cost down even if it is not fixed properly way to much micro management-Big brother is always watching

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      ReviewsApplied Tech (WI) reviews

      Glassdoor has 25 Applied Tech (WI) reviews submitted anonymously by Applied Tech (WI) employees. Read employee reviews and ratings on Glassdoor to decide if Applied Tech (WI) is right for you.