Alberta Blue Cross Reviews | Glassdoor.ca

Alberta Blue Cross Reviews

Updated 19 October, 2018
75 reviews

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3.3
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Ray R. Pisani
38 Ratings

75 Employee Reviews

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Pros
  • "There is a culture of work-life balance that is being developed as well as being active in the community" (in 9 reviews)

  • "Good benefits and awesome focus on wellness" (in 7 reviews)

Cons
  • "This is enough time to make budge but do not call in sick, or miss work" (in 3 reviews)

  • "Sometimes overworked and understaffed, low pay, only about 4 levels which can limit advancement" (in 4 reviews)

More Pros and Cons

  1. "Great organization, professional and personal developed the best I seen."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alberta Blue Cross full-time (More than 5 years)

    Pros

    Wellness focus both internal and externally including customers

    Cons

    Investments need to accelerate in the customers experience and in wellness


  2. "Good company, good values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alberta Blue Cross full-time

    Pros

    Alberta Blue Cross is one of the few remaining companies with a defined benefits package. Good benefits and awesome focus on wellness.

    Cons

    Sometimes overworked and understaffed, low pay, only about 4 levels which can limit advancement.

    Advice to Management

    Keep on promoting the exciting wellness initiatives and interdepartmental communication, education, and interaction.

  3. "awful pay compared to industry rates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Alberta Blue Cross full-time

    Pros

    great hours, supportive management buss pass allowance

    Cons

    pay is terrible
    based on seniority
    they do not promote from within
    no parking


  4. "Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Manager in Edmonton, AB
    Current Employee - Team Manager in Edmonton, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alberta Blue Cross full-time (More than 5 years)

    Pros

    Great support and career development

    Cons

    Salary not always competitive... but still reasonable


  5. Helpful (2)

    "Great company, could use a wee shakeup!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager
    Former Employee - Team Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Alberta Blue Cross full-time (More than 10 years)

    Pros

    People. So many good people. Hands down they are family and always will be.
    I would return in the future if the right opportunity came up
    Work/Life Balance - To succeed you work hard, but it's not like private sector.
    Education Benefit - One of the most generous around
    LAPP - Don't overlook the benefit of this!!
    Equipment - Blue Cross does not shy away about spending on technology/hardware/etc.
    Vision/Purpose - Alberta Blue Cross has a lot going for itself, the organization cares about Albertans!
    Hearts of Blue - an amazing group of individuals

    Cons

    Benefits - Poor benefits package & salaries compared to same roles elsewhere.
    Lack of trust - Super tight control from top levels.
    Promotion of people to management who are unable to lead and let go of details.
    Heavy reliance on opinions of consultants rather than own staff.

    Advice to Management

    Replace more top and middle management with some outside perspective. Increase pay/benefits to attract key talent.
    Demand performance based on metrics, get those off the bus that have checked out long ago.
    Trust your front line stars. Give them ability to make decisions and support them.
    Give your front line managers (TM's) trust and ability to made decisions
    Adopt and promote a servant leadership style, starting at the top
    PLEASE encourage directors and VP's to talk with front line staff, not just at Christmas.


  6. Helpful (2)

    "ABC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Alberta Blue Cross full-time

    Pros

    Pretty awesome culture they have built. Kind of like a super weird and large family (only if you get involved though). Awesome workout classes and lots of focus on wellness.

    Cons

    - people get promoted based on years vs actual suitability for the job or experience
    - seem to reassign people on whims in order to move "problems"
    - HR does not stand up for employee
    - Pay is terrible and not at all comparable to market...or wait, maybe if you're a VP, then you're making the right kind of money
    - No one protects the little guy, management is ALWAYS right

    Advice to Management

    Listen to your employees. Sure you have to take it with a grain of salt, but majority rules. Also, pay your employees more. Value your full time employees OVER contract ones, NOT the other way around. The frills (ie gym etc) is great but thats not all that an awesome company is made of.


  7. "Adjudicator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alberta Blue Cross full-time (Less than a year)

    Pros

    Amazing health, dental and health spending account benefits

    Cons

    It is located in the downtown area so parking is expensive

  8. "Coordinator, Health Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alberta Blue Cross full-time

    Pros

    Flexible Hours, Casual Work Environment, friendly staff

    Cons

    Low pay, regular technical issues


  9. Helpful (1)

    "Good for beginning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Alberta Blue Cross full-time

    Pros

    Strong team members, good benefits. Some flexibility allowed within office hours, overtime not required.

    Cons

    Department greatly influences work experience. Manager support was minimal - looking good to others more important than welfare of employees. High stress environment.

    Advice to Management

    Show your employees that you are invested in their welfare and are willing to act


  10. Helpful (2)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alberta Blue Cross full-time

    Pros

    Nice people, nice company culture

    Cons

    low pay and not much vacation


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