Working at Rackspace | Glassdoor.ca

Rackspace Overview

San Antonio, TX (US)
5001 to 10000 employees
1998
Company - Private
IT Services
$2 to $5 billion (USD) per year
Unknown
Rackspace is a leading provider of IT as a service in today’s multi-cloud world. It delivers expert advice and integrated managed services across applications, data, security and infrastructure, including public and private clouds and managed hosting. Rackspace ... Read more

Mission: Our vision is to be recognized as one of the world's greatest service companies.

Rackspace Reviews

3.5
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Rackspace CEO Joe Eazor
Joe Eazor
77 Ratings
  • "Different groups, Different culture"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rackspace full-time (Less than a year)

    Pros

    Big company with lots of amazing people, small perks, decent on-boarding process, and opportunity to move around between groups.

    Each group tends to have a slightly different culture. Mine is phenomenal, and I feel like I'm surrounded by a bunch of close friends. We're able to agree and disagree openly, which is fantastic for engineering staff that sometimes needs to make difficult decisions quickly.

    The CEO is a call-it-like-I-see-it kind of guy. While this might be harsh or a shock for some people, I would always rather have an honest a difficult conversation than be left in the dark or not given details I need to make decisions.

    The company's core values, as lame as that might sound, are solid. It's not uncommon for a company to choose buzzwords as their values, but what's rare is to see a company that actually takes the time to define what each core value means to the organization and how employees are expected to uphold them at all times.

    Cons

    Tasks and team objectives can move quickly, and some people just can't handle the context switch. This isn't a "con" for everyone, but if you want to work in a static environment from 9am to 5pm, you probably won't enjoy Rackspace.

    Also, if you're a minimum effort kind of person, you'll probably feel very out of place in the company. Everyone I've met works as thought they ran the company, and they take pride in giving Rackspace a good name. If you're not looking to do the same, you'll feel very left out.

    Advice to Management

    Encourage teams to find a culture and character of their own, but push them to demonstrate the core values.

See All 1,394 Reviews

Rackspace Photos

Rackspace photo of: Rackers
Rackspace photo of: Dodgeball Tournament!
Rackspace photo of: Castle
Rackspace photo of: Castle
Rackspace photo of: Castle
Rackspace photo of: Castle
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Rackspace Interviews

Experience

Experience
61%
16%
23%

Getting an Interview

Getting an Interview
49%
20%
18%
4
4
3
2

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Community Manager Interview

    Anonymous Employee in San Antonio, TX (US)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Rackspace (San Antonio, TX (US)) in February-2014.

    Interview

    Round 1: recruiter pre-screen. Round 2: hiring manager. Round 3: hiring manager's manager. Round 4: U.S. members of the team. Round 5: head of the overseas team. Round 6: hiring manager again. Round 7: recruiter again. Recruiters was in between some of the other rounds too. Every round went well, but the overall process from round 1 to offer took a month or so. I know a lot of extremely good people who Rackspace has failed to hire just because the company was still dithering while other companies were waving offers.

See All 476 Interviews

Rackspace Awards & Accolades

  • Glassdoor Best Places to Work UK in 2017, Glassdoor, 2017
  • People's 50 Companies That Care 2018, People Magazine, 2018
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