Blackbook.ai is growing and we're looking for a Senior Technical Business Analyst to join our team. You'll work directly on client engagements — embedded with client teams to deliver practical, solutions for our clients. These solutions can bridge across Data, AI, Digital and Automation.

This is a senior role, you will require excellent stakeholder management and communication skills to work with business and tech users to elaborate requirements, educate on what is possible. In addition to this you need to use AI Assistants to help bring the gap between requirements to technical UI interfaces or high level models.

Key Responsibilities

Requirements & Analysis

• Elicit, document, and manage complex business and technical requirements across multiple stakeholder groups
• Translate ambiguous business needs into clear, actionable functional and non-functional specifications
• Develop and maintain business process models, data flow diagrams, use cases, and user stories
• Lead gap analysis and impact assessments for new initiatives and system changes

Stakeholder Engagement

• Act as a trusted advisor to senior business stakeholders and product owners
• Facilitate workshops, discovery sessions, and sprint ceremonies
• Manage competing priorities and conflicting stakeholder interests with diplomacy and clarity
• Present findings and recommendations to executive audiences

Technical Collaboration

• Partner closely with architects, developers, and QA teams to validate technical solutions
• Review and contribute to solution design documents, API specifications, and data models
• Support system integration efforts, including defining integration requirements and data mappings
• Participate in technical reviews and provide business context to development teams

Delivery & Governance

• Own the requirements traceability matrix and ensure end-to-end coverage through testing
• Support UAT planning and execution, including writing test scenarios and managing defect triage
• Contribute to project planning, estimation, and risk identification
• Mentor junior BAs and establish best practices within the team

Required Qualifications

• 6+ years of experience as a Business Analyst, with at least 2 years in a senior or lead capacity
• Strong understanding of software development lifecycle (SDLC) and Agile/Scrum methodologies
• Demonstrated ability to work with technical teams on system design, APIs, databases, and integrations
• Proficiency in requirements tools such as Jira, Confluence, Azure DevOps, or similar
• Experience producing artifacts such as BRDs, FRDs, user stories, process flows, and data dictionaries
• Strong SQL skills and ability to interpret data models and schemas
• Excellent written and verbal communication skills

Nice to Have

• Experience with cloud platforms (AWS, Azure, or GCP)
• Exposure to data analytics, BI tools, or data warehousing projects
• Experience in Energy and Agriculture (Beef).

What We're Looking For

You're someone who is equally comfortable in a whiteboard session with architects as you are presenting a roadmap to the VP level. You ask the right questions, cut through ambiguity, and take ownership of outcomes — not just outputs.

Blackbook.ai can offer a fast-paced and collaborative delivery environment with an emphasis on culture and teamwork, ensuring all projects are delivered with our high standards. We have a large team of dedicated consultants able to work alongside and guide you through your journey and offer on-the-job training and development with access to multiple certifications.

Blackbook.ai can offer a competitve remuneration package.

If you are looking to grow with our business by combining your energy and enthusiasm with Blackbook’s solutions, please apply with your resume and cover letter.

Job Type: Full-time

Pay: From $150,000.00 per year

Benefits:

• Casual dress
• Company events
• Paid time off
• Tuition reimbursement
• Wellness program
• Work from home

Application question(s):

• What is your salary expectations (not including benefits in this total) for this role?
• Will you now, or in the future, require sponsorship for employment visa status?

Education:

• Bachelor's Degree (required)

Work Location: Hybrid remote in Calgary, AB T2P 0R3