Glassdoor users rated their interview experience at cyberCSI as 100% positive with a difficulty rating score of 4 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for IT Help Desk and rated their interviews as the hardest, whereas interviews for IT Help Desk and roles were rated as the easiest.
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The interview process was thorough and challenging. It started with an initial phone screen followed by technical assessments. There were problem-solving scenarios, and I was asked to explain my past experiences in detail, especially related to customer support and troubleshooting. The interview also included behavioral questions to evaluate my teamwork and adaptability. Overall, the process was tough but insightful, focusing on my technical skills and ability to handle stress in support situations.
Interview questions [1]
Question 1
Tell me about a time where you had to learn quickly to help the customer when there was no one around your team to resolve the ticket.
I applied online. The process took 2 weeks. I interviewed at cyberCSI (Santa Clara, CA) in May 2016
Interview
2 Calls with two different manager, 1 in person, on location interview.
I emailed my resume to my interviewers before my phone interviews and bout 1 to my in person
Interview questions [1]
Question 1
What type of experience do you have in large data centers?
I applied through a recruiter. I interviewed at cyberCSI (San Francisco, CA) in Oct 2016
Interview
One on one type of interview style. The position was explained in detail on a day to day basis. Skills and equipment experience was explained. Then I had to explain in detail how I used key equipment and skills in my pass experience. Followed by a test of multiple choice for specific situations I may encounter.
Interview questions [1]
Question 1
Do you understand signal flow when dealing with audio mixers?