Super professional, super kind. I was referred by a senior UX designer on the team, so my process was expedited. Phone screen by Head of UX Recruitment, 1-hour. In-person with Head of UX Research, 2-hour interview. They declined to go forward, notifying me within one week. All in all, really lovely team and great people. I had such a positive experience that I'd be open to seeking a role with them in the future, should that opportunity arise.