Zalando

We reimagine fashion – and want to ask the right questions when things get more complex. For us, our purpose is a kind of guide with which we aim to achieve a common goal. Our purpose also gives us – as well as all the newly emerging business areas and collaborations that we are entering into as a company – a direction. In this way, we make every decision with complete clarity. Our purpose does not provide us with answers. However, it does help us to ask the right questions.

WE ARE DOERS.

Every day that we come to work, we experiment, create, assemble, improve – and rethink.

WE ARE INVENTORS.

From the very first moment, we had the crazy idea that the fashion ecosystem should benefit everyone – whether you celebrate your personal style every day, you simply want something to wear, or you earn money with your outfits.

WE ARE PEOPLE.

No matter which business unit we belong to, every one of us wants to make the world of fashion more intelligent, friendlier and more open. For the doers and the rebels, brands and trendsetters. For everyone who is fed up with playing by the fashion rules of yesterday. In all this, we never lose sight of the big picture. The clothing, the clichés and the supply chain. In order to create a system that benefits everyone.

GOOD FOR ALL?

Our purpose challenges us to find solutions that produce the best results for people. Whether for customers, producers, trendsetters or brands, every single one plays an important role – directly or indirectly – in Zalando’s growing sphere of influence.

In 2015, we developed our Corporate Responsibility (CR) Strategy, which we call do.STRATEGY, and we have started to implement it. The name of the strategy describes our philosophy: we approach issues very pragmatically. This is exactly how we are tackling the issue of sustainability. Based on the requirements of our employees and customers, we have defined five focus areas for our strategy: do.GROW (our employees), do.KNOW (our supply chain), do.PROTECT (our environment), do.CONNECT (our community), do.RESPECT (our data protection).

Berlin:

Zalando was founded in Berlin and this is where it all comes together. With more than 6,000 employees spread around the city, Berlin is not just part of our DNA, it’s a pulse that runs through everything we do. Here’s where you’ll find hundreds of technologists swapping ideas and methods with fashion teams, and where the different parts of the business fuse to create a platform ideally set up to meet the challenges of an ever-changing fashion ecosystem.

Dublin:

At our Fashion Insights Centre in Dublin we connect data science and engineering to find and scale the technologies of tomorrow, pushing the boundaries of Zalando as a fashion knowledge platform. This involves multidisciplinary teams working together, designing and building large scale products and services that evolve our platform and impact the entire fashion ecosystem.

Helsinki:

Teams at our Helsinki Tech Hub work on many of the cornerstones of our Fashion Store, including personalization and social fashion influencing components. Through full stack engineering and research, we turn visionary ideas into new emerging businesses with real potential. By tackling the most challenging problems for the fashion industry, we drive the personal digital experience and underlying knowledge models to create the most inspirational fashion experience for our customers.

Dortmund:

Our team in Dortmund started as a specialist unit handling everything that relates to Payment. Here we develop our monitoring systems, collaborating with payment service providers to find innovative ways to create the most user-friendly checkout experience possible. We continuously add new areas of competency, with teams now focused on the tech challenges connected to mission-critical topics including consumer incentives, inventory management, transportation, fulfillment and stock valuation.

Lisbon:

At our newly established Zalando Digital Experience (DX) Hub in Lisbon, we are are building the most inspiring and engaging customer experiences. Focusing on integrating the most inspirational external content for our visitors, the DX hub will enable new and unique fashion experiences delivered by third parties. By developing and prototyping new projects within the Digital Experience department, our Lisbon team is shaping the future of Zalando and setting high standards of software craftsmanship, ownership and excellence.

Mönchengladbach

Our Mönchengladbach logistics center is a 130,000sqm state-of-the-art fulfillment center, purpose-built for Zalando in 2013. From here we process and ship tens of thousands of orders every day – to customers across Europe. As well as being part of Europe’s busiest fashion logistics network, we’re also continuously advancing our technology and processes. By pushing ourselves to think smarter and adapt faster, our teams are setting new levels of excellence for the industry while meeting the complex needs of our customers, helping people connect to fashion in ways that were never previously possible.

Erfurt

Our Erfurt logistics center is the first Zalando fulfillment center that we developed from scratch. Opened in 2012, the 130,000sqm center set new benchmarks for the industry, combining state-of-the-art infrastructure with smart thinking and great team support. From here we process and ship tens of thousands of orders every day – to customers across Europe. As well as being part of Europe’s busiest fashion logistics network, we’re also continuously advancing our technology and processes. This enables our teams to connect fashion to people faster and in ways that were previously unimaginable.

Hamburg

Zalando adtech lab spearheads data-driven media buying efforts with a focus on fashion-oriented buying strategies for accurate and relevant consumer targeting. As a team of data scientists, engineers and product managers, we tackle issues such as low latency and high throughput applications, pioneering ad technologies for partner brands as well as for Zalando.

We are also present in Lahr, Brieselang, and other locations in Europe.