Customer Service Representative applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 23 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 16 days.
Common stages of the interview process at Xerox as a Customer Service Representative according to 13 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 23%
Personality test: 14%
Skills test: 12%
Group panel interview: 9%
Presentation: 9%
Background check: 5%
Other: 2%
IQ intelligence test: 2%
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I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024
Interview
Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios
Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières
It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future