Xerox Customer Care Representative Interview Questions

Updated Mar 11, 2017

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Found 46 of over 1,216.0 interviews

Interviews at Xerox

Experience
Positive41%
Negative20%
Neutral39%
Getting an Interview
Applied online63%
In Person22%
Employee Referral7%
Difficulty
1.8
Average
HardAverageEasy

Xerox

Anonymous Employee

Accepted Offer
Neutral Experience
Easy Interview
Application

I applied through an employee referral I interviewed at Xerox

Interview

Short Sweet and to the point. They want to hear what you have learned while you were a temp. They were very quiet and expected me to elaborate on several questions that they had.

Interview Questions
  • What would you do when you have to service an irate customer.
    1 Answer
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Xerox

Anonymous Interview Candidate in Lexington-Fayette, KY

Declined Offer
Negative Experience
Easy Interview
Application

I applied online. The process took 3 days. I interviewed at Xerox (Lexington-Fayette, KY) in Oct 2016

Interview

I was shocked that the Hiring Director did my interview in the lobby of the facility. I felt like it didn't matter that I was there because it did not feel like a real interview. It did not feel like a professional interview. The process was so rushed that it did not seem like they were really interested in me as a person, only hiring someone to fill a empty slot.

Interview Questions
  • What were my strengths in dealing with customers on the phone?
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