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      Xerox

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      CSR Interview

      Sep 25, 2017
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Xerox (Raleigh, NC) in Mar 2013

      Interview

      I put in an online application, took an online assessment, and then had a robo-call that had several questions that I had to answer (roleplaying type questions). After the robo-call I was offered a time and date for an interview which I accepted, but when I arrived for my appointment they apparently could not locate my application information, so I had to sit down at one of their workstations and fill out the application again, take the assessment again, and then take the robo-call again. After that, I finally got my face-to-face interview (within minutes, which was nice) and at the end of the interview I was told they were interested in me for an upcoming project and I'd get an email in the next few weeks with a job offer. The email ended up taking more than a few weeks, but I found out that's because the client delayed the second training class.

      Interview questions [2]

      Question 1

      The robo-call asked generic things like, "How will you inform your supervisor you are late to work today"
      Answer question

      Question 2

      During the face-to-face interview I had to describe how to change a lightbulb.
      Answer question

      Other CSR interview reviews for Xerox

      Customer Service Representative Interview

      Dec 3, 2024
      Anonymous interview candidate
      Saint John, NB
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024

      Interview

      Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios

      Interview questions [1]

      Question 1

      How to overcome a difficult call
      Answer question

      Account Manager Interview

      Mar 19, 2024
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Xerox (Paris)

      Interview

      Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières

      Interview questions [1]

      Question 1

      Pourquoi voulez-vous nous rejoindre ?
      Answer question

      Customer Service Representative Interview

      Sep 25, 2023
      Anonymous employee
      Montego Bay
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xerox (Montego Bay)

      Interview

      It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future

      Interview questions [1]

      Question 1

      How would you be an asset to our company?
      Answer question

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