Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Worksighted

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Worksighted reviews | Worksighted jobs | Worksighted salaries | Worksighted benefits
      Worksighted interviewsWorksighted IT Help Desk Technician interviewsWorksighted interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      IBM
      3.6★Compensation and benefits
      avatar
      Concentrix
      3.6★Compensation and benefits
      avatar
      Dell Technologies
      3.5★Compensation and benefits
      avatar
      Hewlett Packard Enterprise | HPE
      3.6★Compensation and benefits

      IT Help Desk Technician Interview

      Aug 5, 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Worksighted

      Interview

      I was initially excited to apply for an IT help desk position with Worksighted as it seems like a good company. But I've likely submitted over 100 applications for other positions, and just this week I had three other interviews, and I find it a bit remarkable that Worksighted is the only organization to reach out to me about a different position with wording to make it appear as if that's the position I applied to. I might call it bait and switch if this were a retail setting and I were a customer. My qualifications exceed the stated qualifications for a candidate in help desk. But after requesting clarification as to why they responded about a job that I didn’t apply to, they said they're seeking more qualified applicants for the position I applied to. I think the more likely explanation is that "help desk" sounds better, so they're attracting more qualified applicants for their other positions via listings for positions that might be attractive to those more qualified applicants. So, here's an example of what they didn't say. "This position has been filled, but we have a different position that you might be interested in." This is a standard email I've received more than a few times. Instead, this is what they actually said. "Thank you for your interest in joining our team at Worksighted in the role of Service Call Coordinator!" Interested in a job that I didn't apply for? Well, no. Implying that I was initially interested in a job that I did not in fact apply for is unprofessional and confusing, which encouraged me to leave this review.

      Interview questions [1]

      Question 1

      Q: When are you available for a 20 minute initial phone interview? Here is a question they should have asked but didn't. Q: The help desk position has been filled. Would you like to interview for a different position that we believe fits your work history and experience?
      Answer question