Guest Service Ambassador applicants have rated the interview process at WestJet with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 71.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Ambassador roles take an average of 25 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at WestJet overall takes an average of 34 days.
Common stages of the interview process at WestJet as a Guest Service Ambassador according to 17 Glassdoor interviews include:
Group panel interview: 27%
Phone interview: 16%
One on one interview: 13%
Other: 9%
Drug test: 9%
Background check: 7%
Presentation: 7%
IQ intelligence test: 4%
Skills test: 4%
Personality test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at WestJet (Halifax, NS) in Feb 2019
Interview
Be prepared for a group interview. There is an Info session where current employees describe the job. Job Description and benefits of West Jet are explained. Question and answer session. Fun activities that all participate in. Followed by a one on one interview.
Group Interview, this was pre-COVID during a mass hire.
Very very good experience.
Be yourself, they are looking for personality. They will train you on how to be successful in the job
Applied online and was e-mailed to come to the group interview.
Group interview with other interviewees. Interviewers came in and did an ice breaker to get a feel for everyone. Asked everyone to introduced themselves and tell them a funny/quirky fact or story. Afterwards asked everyone to talk about a topic for 30 seconds and finally a group presentation based on a chosen scenario to act out. Afterwards, interviewers pulled interviewees one by one for individual interviews.
Interview questions [1]
Question 1
Why WestJet? What would you do if you see a colleague not contributing to the team? Overcoming conflict with another colleague?