WestJet Reviews | Glassdoor.ca

WestJet Reviews

Updated Oct 14, 2019

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Found 342 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
76%
Approve of CEO
WestJet CEO Edward Sims
Edward Sims
59 Ratings
Pros
Cons
More Pros and Cons
  1. "CSA"

    StarStarStarStarStar
    Current Employee - CSA in Vancouver, BC

    I have been working at WestJet part-time for more than a year

    Pros

    Love were you're going is the value

    Cons

    lack of Opportunities to upgrade

    WestJet2019-10-14
  2. "Customer Service Agent/Administration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customerservice Agent in Nanaimo, BC
    Recommends
    Approves of CEO

    I have been working at WestJet part-time for more than 5 years

    Pros

    Culture and People. Volunteer opportunities in the Community.

    Cons

    3hr Split Shifts. Low hourly pay.

    WestJet2019-10-14
  3. "Good company to work for"

    StarStarStarStarStar
    Former Employee - Airline Pilot 

    I worked at WestJet full-time for more than 8 years

    Pros

    Good company to work for

    Cons

    The company culture is no more what it used to be

    WestJet2019-10-09
  4. "Not The WestJet You Think It Is"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at WestJet full-time

    Pros

    Flight benefits, health benefits.

    Cons

    Low pay, little support from undertrained management, company cares more about the bottom line than its employees, not a positive work environment.

    WestJet2019-10-11
  5. "Crew Scheduling"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Crew Scheduler (Encore) 
    Doesn't Recommend
    Negative Outlook

    I have been working at WestJet full-time for more than a year

    Pros

    4 on 4 off rotation

    Cons

    do not pay stats or overnight premium, non scheduled breaks, do not give employees a chance to progress, poor management, open ended promises, always hiring new employees and not promoting existing employees

    WestJet2019-10-12
  6. "Good culture and fun co workers"

    StarStarStarStarStar
    Current Employee - Customer Service Agent 
    Recommends
    Positive Outlook

    I have been working at WestJet part-time for more than 5 years

    Pros

    Travel benefits Culture is positive Casual hours are actually casual.

    Cons

    Split shifts and shift work More and more turn around with the low wage

    WestJet2019-09-19
  7. "Positive culture"

    StarStarStarStarStar
    Former Employee - CSA 

    I worked at WestJet part-time for more than a year

    Pros

    Great organizational culture, fun atmosphere, a lot of perks

    Cons

    Low pay and shift work

    WestJet2019-09-19
  8. "Easy work great Benefits"

    StarStarStarStarStar
    Former Employee - Turn Around Crew 

    I worked at WestJet part-time for more than 3 years

    Pros

    Travel and team culture day to day

    Cons

    very happy with my time here

    WestJet2019-09-16
  9. Helpful (1)

    "Top airline in Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ottawa, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at WestJet part-time for more than 8 years

    Pros

    Great benefits package for all staff

    Cons

    The Hours are horrible to start

    WestJet2019-09-11
  10. "Morale is way down"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - GSA 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at WestJet part-time for more than 3 years

    Pros

    Benefits Travel Perks Mostly good people to work with

    Cons

    Too many leaders/managers so many changes to VP level exec's lately

    WestJet2019-09-26
Found 342 reviews