WestJet Reviews
Updated May 11, 2021
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Recommend to a Friend
Approve of CEO
Edward Sims
218 Ratings
Pros
"The flight benefits are amazing" (in 101 reviews)
"Fantastic travel benefits, Profit sharing" (in 53 reviews)
Cons
"Shift work and very early start times" (in 22 reviews)
"Unionized, low pay, limited opportunities for promotion" (in 19 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Former Employee★★★★★
Pros
- flexible schedule, hours - Opportunity to pick up overtime
Cons
- work/life balance can be hard
- Former Employee, more than 1 year★★★★★
Pros
If you like working long hours with no thanks at barely above minimum wage with them nickel and diming you, working the graveyard shift, and dealing with managers and "guests" so incompetent, unpleasant, and entitled they put the average Park Avenue socialite to shame, yeah, it's great.
Cons
Literally everything. They pretend to be a "family." Their slogan "Owners care," isn't true anymore. Westjet employees are no longer owners. They don't treat you with any respect, put gag orders on everyone when they do something wrong, threaten you when you speak up, etc. Long hours, terrible pay. Guests are awful and entitled. 9what do you expect from a budget airline that pretends to be more than it is) Management is incompetent at best and willfully negligent at worse. I developed mental health issues so bad I almost died while I was working here. Negligible support. Insurance and EAP are a joke. Their favorite tactic is guilting employees into doing more for less. If you work there, keep track of your hours. They WILL short you. Flight benefits are useless considering most flights are full. Just, don't work here.
Continue reading - Current Employee★★★★★
Pros
* work from home. * flexible shifts to trade, give away or pick up. * doing the right thing for the guest with balancing the needs of the business and allowing the agents empowerment to have a one call resolution. * company benefits.
Cons
* currently slow due to covid-19 travel restrictions
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Great benefits, exciting learning opportunity
Cons
Schedule based on seniority and changes every 6 weeks
- Former Employee★★★★★
Pros
Great company, great culture, great perks
Cons
Low salary, not much room for advancement
- Former Employee, more than 8 years★★★★★
Pros
Travel benefits are great, but in COVID times doesn't really matter
Cons
management is out of touch
- Former Employee, more than 3 years★★★★★
Pros
good company benefit - flight benefit is pretty sweet
Cons
sometimes you were forced to work overtime
- Former Employee★★★★★
Pros
Fun environment and culture People are happy to go to work
Cons
Went into contracting positions at my base
- Current Employee, more than 5 years★★★★★
Pros
Pay, Sked flexibility, layovers, flying benefits, Company Benefits (Profit Sharing, insurance)
Cons
Seniority Based, Chances of working holidays are high, long days, time zone changes, can mess up your sleep.
- Former Employee, less than 1 year★★★★★
Pros
culture, travel, benefits, great coworkers, valued employees
Cons
hours, low pay, work life balance
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