WestJet Reviews

Pros

Overall, it's a great company. People have a lot to say about a lot of things but having come from oil and gas, this has been a breath of fresh air. There is definitely and expectation that you need to hustle but you really do get back what you give (so long as you strategic in your efforts). Total comp package (base salary is ok but nothing to write home about) and perks make extra time here and there worth it. Like anywhere, there are warts but I've definitely seen worse. Some areas of the business are better than others but there is a lot of growing pains. You really need to be OK with change and operating in the gray. Not sure if this is a pro or a con because it varies day by day but there is a long average tenure among employees. Ed Sims has been a welcomed breath of fresh air - a lot more process and discipline has been introduced and a lot less "do whatever Gregg wants". He's also one of the most kind and genuine people you will ever meet. So long as Mr Sims is a WestJetter, I will be too.

Cons

A lot of roles are under resourced considering the support that's provided. In order to prove resourcing needs, things really have to fail before anyone seems to listen and that can be really challenging to be a part of. Things move very slowly partially due to a layer of ineffective middle managers. It's hard to communicate an objective observation or opinion if it doesn't feel very "WestJetty" (AKA isn't super positive) but if anything, this has made me a more effective communicator. There's definitely a disconnect between the external brand and employee experience. I'm constantly shocked by the level of entitlement a lot of employees feel and express openly - there's posts on the company social media I wouldn't even say to a close friend on a bad day, let a lone post in a semi-public forum.

Pros

There is always support when you ask for it.

Cons

There’s a great deal of cliques that can get hard to deal with.

Pros

Taxes and fees only flights to any WestJet destination.

Cons

This company used to be like a family. Since Gregg Saretsky left, it has been a constant erosion of the culture and increased pressure to perform with little or no prospect for success. The old motto was “We take care of our people. Our people take care of the guests. The guests take care of the business.” I haven’t heard that I. At least four years. Now the culture is more akin to “the beatings will continue until morale improves”. Do not work here. I am desperate to leave. A hotel job would be infinitely better. The flight benefits aren’t worth it. The scheduled change every 6 to 12 months and you can’t plan your life. Requested days off are hardly ever granted. It is a terrible place to work.