WestJet Reviews | Glassdoor.ca

WestJet Reviews

Updated Aug 21, 2019

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Found 337 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
78%
Approve of CEO
WestJet CEO Edward Sims
Edward Sims
57 Ratings
Pros
Cons
  • "there is nothing wrong with this airline(in 12 reviews)

  • "Work/Life Balance can be challenging depending on manager(in 11 reviews)

More Pros and Cons
  1. "Great experience"

    StarStarStarStarStar
    Former Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WestJet part-time for more than 3 years

    Pros

    Good management and good culture

    Cons

    None really. Great place to work at

    Continue reading
    WestJet2019-08-21
  2. "A de"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Guest Services Manager 

    I have been working at WestJet full-time

    Pros

    Meaningful work, travelling opportunities, great people

    Cons

    365 days, 24/7, shift work

    Continue reading
    WestJet2019-08-13
  3. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Manager in Calgary, AB
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at WestJet full-time for more than 5 years

    Pros

    Corporate Culture Committed to Values Employee Share Purchase Plan Flight Benefits

    Cons

    Lots of change, sometimes not fully planned out.

    Continue reading
    WestJet2019-07-31
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at WestJet full-time for more than 10 years

    Pros

    The people, the perks, and amazing guests

    Cons

    Change is constant and communication can be challenging with such a widespread workforce

    Continue reading
    WestJet2019-08-01
  5. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Flight Attendant 
    Recommends
    No opinion of CEO

    I have been working at WestJet full-time

    Pros

    Great people to work with, Lots of fun and great personality. People enjoy their job.

    Cons

    Things that are not consistent within the company

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    WestJet2019-08-01
  6. Helpful (1)

    "Confidence over competence"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Crew Scheduler in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WestJet full-time for more than a year

    Pros

    ESPP, Benefits, some really great co-workers, life experience, learn from example how not to manage

    Cons

    Salary is not commensurate with experience, skill or merit . You can't believe any promises or commitments from leadership. No accountability. No consistency. They are too focused on presenting a good image. The reality is so bad but constructive criticism or suggestions for improvement are as good as blasphemy and the efforts are all diverted to making superficial changes that are easy and painless.

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    WestJet2019-08-10
  7. "The Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WestJet full-time for less than a year

    Pros

    Amazing crew, good management overall

    Cons

    Not enough hours to get decent amount of paycheque

    Continue reading
    WestJet2019-07-18
  8. "Cabin crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Mississauga, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WestJet full-time for less than a year

    Pros

    People in general are good and helpful, you can find a family like group here. Schedule is flexible and in general is great if you have a second income.

    Cons

    Salary! you will be very broke if you only rely on this salary, even picking up shifts, pay checks qualify at the end as minimum wage. You only get paid while on the air and a very minimum percentage while being away, they sell you these at the beginning as is a lot of money but is not. You will be away for long days and even when not working, you ll be so tired that your hotel beds will be your best friends. If you start at WJ Encore, you need to wait about 2 years before moving to main line. Union is very new and no much protection is there yet.

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    WestJet2019-07-19
  9. "Loved my time there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Specialist 

    I worked at WestJet full-time for more than 8 years

    Pros

    Fun, friendly atmosphere and passionate people

    Cons

    Project timelines were a challenge

    Continue reading
    WestJet2019-07-05
  10. "Amazing Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA in Thunder Bay, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WestJet part-time for more than a year

    Pros

    Amazing people and travel benefits are a plus!

    Cons

    No full time hours

    Continue reading
    WestJet2019-06-27
Found 337 reviews