WestJet Reviews

Updated Oct 14, 2021

To filter reviews, or .

Found 750 of over 792 reviews

4.1
77%
Recommend to a Friend
78%
Approve of CEO
WestJet President and Chief Executive Officer Edward Sims
Edward Sims
253 Ratings
Pros
  • "The flight benefits are amazing(in 101 reviews)

  • "Fantastic travel benefits, Profit sharing(in 53 reviews)

  • Cons
  • "Shift work and very early start times(in 22 reviews)

  • "Unionized, low pay, limited opportunities for promotion(in 19 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 3 years

      Great Corporate Culture

      Oct 13, 2021 - Flight Attendant in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Worked with great people and had ample opportunities to travel.

      Cons

      Long hours and time away from home.

      Be the first to find this review helpful
    2. 5.0
      Former Employee

      Teal

      Oct 4, 2021 - Guest Service Ambassador in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Teamwork atmosphere Best place to work Amazing people Fantastic company

      Cons

      Early shifts 4am starts or late shifts up to 2am

      1 person found this review helpful
    3. 5.0
      Former Employee

      Great Company to work for

      Oct 3, 2021 - Communication Coordinator in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, Flight Benefits, Benefits, Culture, and Profit Share

      Cons

      Work Hours, operates 365, lifting baggage,

      1 person found this review helpful
    4. 2.0
      Former Employee, more than 1 year

      Disney on the outside, North Korea on the inside

      Oct 14, 2021 - Quality Assurance 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The most brainwashed, toxic, incompetently managed teams I've ever had the pleasure of working with. While working there, I was publically gaslit by my manager at the x-mas party, sexually harassed, and completely overlooked in spite of excellent performance.

      Cons

      Travel benefits were pretty good.

      1 person found this review helpful
    5. 2.0
      Current Employee

      Not What I Was Expecting

      Oct 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Met great people in my training class and the team leaders are great!

      Cons

      You have to bid for your vacation, for a full year, all at once and may not get what is requested. Payroll is 2 weeks behind and wasn't made aware until training was well underway, training went from 8 weeks to 3 weeks and then thrown onto the phones, did not feel comfortable with the amount of informationthat is required to learn (wish the training program wasn't cut in half). Home/worklife balance is not a thing. Have to pay for your landline, they will not compensate for it.

      Be the first to find this review helpful
    6. 5.0
      Former Employee, more than 1 year

      Was a great place to work

      Sep 20, 2021 - CSA - Customer Service Associate in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work with

      Cons

      Random hours and low pay

      1 person found this review helpful
    7. 5.0
      Former Employee, more than 5 years

      Great Place to Work

      Sep 15, 2021 - Ramp Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, Nice Co - Workers, Great Company

      Cons

      Got Contracted Out, You wont get along with everyone

      1 person found this review helpful
    8. 3.0
      Former Employee

      not bad

      Sep 28, 2021 - Customer Service Representative in Moncton, NB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      flight discounts, good benefits, flexible schedule

      Cons

      Stressful, entitled customers, not enough pay for work

      1 person found this review helpful
    9. 4.0
      Former Employee, more than 5 years

      Great company

      Sep 27, 2021 - Senior Manager, Product Management 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - flight benefits - share plan - Great culture - great people

      Cons

      It’s not them, it’s the COVID environment that they were working in. Made it stressful to continue day to day operations at some point

      Be the first to find this review helpful
    10. 3.0
      Current Employee, more than 10 years

      Stable and Improving

      Sep 24, 2021 - Flight Attendant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule bidding system month to month

      Cons

      Stringent and outdated uniform policies not consistent with many other North American Airlines.

      1 person found this review helpful
    Viewing 1 - 10 of 750 Reviews

    Popular Careers with WestJet Job Seekers

    JobsSalariesInterviews

    Work at WestJet? Share Your Experiences

    WestJet logo
    or