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      Entry-Level Adjuster Interview

      Sep 9, 2019
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at USAA (Tampa, FL) in Aug 2019

      Interview

      Applied for Entry-Level Adjuster position (8/17) Was sent an Assessment by USAA (8/19) Received Request for a Phone Interview (8/21) Phone Interview (8/22) In-person onsite panel Interview (8/27) Call from Recruiter for Job Offer (8/28) Process was quick and seamless, the recruiters (Patrick & Margarita) were very friendly & the job was detailed specifically and explained thoroughly for me. I start my training class a month later.

      Interview questions [4]

      Question 1

      Why do you want to work for USAA?
      Answer question

      Question 2

      Discuss a time you had an angry or upset customer. How were you able to resolve the issue?
      Answer question

      Question 3

      Discuss a time you had significant changes at work and how you were able to handle the changes?
      Answer question

      Question 4

      Tell me about a time you went above and beyond the call of duty.
      Answer question
      6