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      The Body Shop

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      Customer Consultant Interview

      Mar 10, 2016
      Anonymous interview candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at The Body Shop in Feb 2016

      Interview

      I applied for the Customer Consultant position and received a call back about a week later. I had two in person interviews. One at the location I applied at and one at a different location. Both of these interviews went very well. Until they wanted to schedule a third interview. The third interview was supposed to be a phone interview with the manager for the district. This phone interview was rescheduled on there part not twice but THREE times. The third time it was rescheduled, the interviewer never called me at the set time which is when I finally decided not to take the position. Three strikes, you're out as they say. If you're going to take a month to hire someone after meeting them twice and then you don't call them at a set time and you do this several times, why would anyone want to work for you company? If you're going to treat people like this during the interview process then you're more than likely going to treat them this way as an employee. I felt so disrespected through this whole thing. And it is a shame because I would have been great for this company but the interview process was BEYOND tedious and an overall disappointment. But I believe I dodged a bullet getting a position here because the hiring management has no regard for anyone trying to get a job here.

      Interview questions [1]

      Question 1

      Why do you want to work at the Body Shop?
      Answer question
      1

      Other Customer Consultant interview reviews for The Body Shop

      Customer Consultant Interview

      Apr 24, 2026
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at The Body Shop

      Interview

      I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.

      Customer Consultant Interview

      Apr 27, 2026
      Anonymous employee
      Canterbury, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 1 week. I interviewed at The Body Shop (Canterbury, England) in Jul 2025

      Interview

      A 45 minute trial shift where they got you to interact with customers as if you worked there and give a hand and arm massage to a customer to try and sell an item. Very straight forward and they were looking to see if you follow what they ask.

      Customer Consultant Interview

      Jun 19, 2024
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at The Body Shop (Toronto, ON)

      Interview

      the process was friendly, the first rounnd was phone interview followed by in person interview. the roles and responsibilities were east to follow . over all it was an easy and smooth eexperience.

      Interview questions [1]

      Question 1

      what do you know about the company
      Answer question
      1

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