I applied in-person. The process took 2 weeks. I interviewed at The Body Shop (Toronto, ON) in Sep 2017
Interview
Meet up with store's manager, went over introducing yourself and some situational questions such as what would you do when there are conflict with team member, angry customers, sales goal.
Interview questions [1]
Question 1
make sure to follow STAR method and go over your resume in case you may not remember all the things you wrote in there.
I was asked a few basic questions by phone and then asked to come in for a laid back face-to-face interview. I was then asked to come back for the shop floor trial with the other interview candidates where we had to perform a series of tasks. It took them 3 weeks to send me a rejection email which I thought was very poor.
I applied in-person. The process took 1 week. I interviewed at The Body Shop (Canterbury, England) in Jul 2025
Interview
A 45 minute trial shift where they got you to interact with customers as if you worked there and give a hand and arm massage to a customer to try and sell an item. Very straight forward and they were looking to see if you follow what they ask.
the process was friendly, the first rounnd was phone interview followed by in person interview. the roles and responsibilities were east to follow . over all it was an easy and smooth eexperience.
