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      Tesco

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      Customer Service Interview

      Oct 17, 2024
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Tesco in Sep 2024

      Interview

      Applied to a job at the Phone Store at my local Tesco for a permanent position. Was offered an interview, which I assumed was for this position as it was the only role I applied to. Showed up to the interview only to find out it was a group interview for a different position (Christmas temp role for the grocery store). I was not informed of either of these things in advance, and had I been told I would not have bothered as I am only looking for a permanent role. Totally forgot about this as I wasn’t interested in the role they interviewed me for, and I thought maybe they would be confused if interviewing for both but I was still in consideration for a permanent role. A few weeks later I got an offer for a temp role that I declined.

      Interview questions [2]

      Question 1

      To work with the group to draw Tesco how it would be explained to aliens.
      1 Answer

      Question 2

      What would you think is good customer service when visiting a store
      1 Answer

      Other Customer Service interview reviews for Tesco

      Customer Service Interview

      May 10, 2026
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Manchester, England)

      Interview

      Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company

      Customer Service Interview

      Apr 30, 2026
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (London, England)

      Interview

      It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.

      Customer Service Interview

      Apr 23, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience

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