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      Tesco

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      Related searches: Tesco reviews | Tesco jobs | Tesco salaries | Tesco benefits | Tesco conversations
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      Customer Service Advisor Interview

      Jul 29, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco

      Interview

      A phone interview with basic interview questions (where are you currently working/ what experience do you have/CV based questions) followed by a face to face interview which included a role play situation where they asked job based questions and also a formal interview. It was quite casual and enjoyable and I was advised I got the job the same day.

      Interview questions [1]

      Question 1

      Describe a situation where you had a difficult customer and how you resolved the situation.
      Answer question
      1

      Other Customer Service Advisor interview reviews for Tesco

      Customer Service Advisor Interview

      Mar 26, 2025
      Anonymous interview candidate
      Kentford, England
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Tesco (Kentford, England)

      Interview

      very good, it it was fairly easy to be honest and I I was instantly relaxed as the staff were very nice so so i would say overall it was very good

      Interview questions [1]

      Question 1

      Why do you want to work here
      Answer question

      Customer Service Advisor Interview

      Aug 23, 2018
      Anonymous interview candidate
      Dundee, Scotland
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Tesco (Dundee, Scotland) in Aug 2018

      Interview

      I applied through search consultancy with my CvV. Had a telephone interview and an interview was arranged for the following day at 5pm. During the phone interview I was told that background checks would be made and would include a credit check. I asked why a credit check and was told all would be explained at the interview - it wasn’t and I forgot to ask about that. It was a group interview, there were 10 of us . We filled in forms, did a multiple choice spelling test (I didn’t have my glasses!) and were taken for a 1 to 1 interview in another room. The group had to work out a strategy for saving people from zombies. The whole process took over 2 hours. This was for a temp rolling 3 month contract on minimum wage. I received an email at TEN PM! a week later letting me know I’d been unsuccessful but due to the volume of applicants they were unable to give feedback.

      Interview questions [1]

      Question 1

      Give an example of what you did when your routing changed
      1 Answer

      Customer Service Advisor Interview

      Aug 17, 2016
      Anonymous employee
      Accrington, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Tesco (Accrington, England) in May 2016

      Interview

      3 parts to the interview. Icebreaker Group exercise Video The group assessment day was easier than expected. Be yourself and make sure you speak and get involved and be confident. They arnt looking to catch u out.

      Interview questions [1]

      Question 1

      Who would you bring to dinner and why?
      Answer question

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