I applied online. The process took 1 week. I interviewed at Tesco (Lisburn, Northern Ireland) in Jan 2019
Interview
On line multiple choice test on various customer service scenarios followed by interview with a panel of 2 - interview was relaxed and very welcoming - multiple choice is best to take your time and not rush it. Overall good experience
Interview questions [1]
Question 1
Customer service based questions - how would you etc ??
Easy - just wanted to know if I had any customer service experience. Was offered the job in 2 weeks and started the week after.quick process and nice friendly company
It was a very straight forward interview process. Questions related to personal motivation and past relevant customer service experience. Very professional and friendly, even at different levels of the role.
Very quick, couple of chats with manager and wider team. As long as you are keen to deliver excellent Customer service you will do great!!! Come prepared with questions to ask interviewers. Overall great experience