I applied online. The process took 1 day. I interviewed at Tech Mahindra (Hyderābād) in Mar 2016
Interview
They do hire freshers
Applied for non voice technical support International chat process for Verizon.
First round, write on a topic that they tell you (from my opinion evaluation is strict, if you clear this round, then you have good chance of getting selected).
Second round, answer 20 multiple choice questions. (these questions are easy if you have basic knowledge).
Third round, typing round, you need to get atleast 25 wpm. (If you are a regular laptop or computer user, then you can achieve this speed easily).
Fourth round, operations manager round (you will be asked introduction, general questions which are asked in an interview and technical questions, if you are confident, have good communication and have basic technical knowledge, you may clear this round) .
- Personal introduction
- JAM (Just A Minute) session on a given topic
- Waited approximately 2 hours for the next round
- Focused on role-specific questions and suitability for the process
- Evaluated communication and adaptability
-HR confirmed selection by the end of the day and Joining date provided.
Interview questions [1]
Question 1
Communication skills and adaptability were the most important things
Quick and easy, couple of questions of my experience and what would I do type of scenario, two interviews one with HR and one with TL. All is good so far
Interview questions [1]
Question 1
What would you do if a customer yells at you that this is the third time he is calling
I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Chennai)
Interview
It has 3 rounds
1.technical face to face interview(Outlook,wifi issue,vpn setup)
2.manager round(questions from resume)
3.group discussion
Over all process done within a day and it is a easy process.
