I applied online. I interviewed at TalentPop (Nairobi) in Sep 2024
Interview
Factually pointless. It does not achieve anything, nor does passing guarantee actual work. The reality is, you could be in the talent pool for over a year because priority is given to benched members internally, and there are quite a number.
I applied through other source. I interviewed at TalentPop (Estados Unidos) in May 2025
Interview
fue una entrevista muy amena. el entrevistador era una persona de una gran calidad humana y muy paciente. Me sentí muy cómoda. Te va guiando pacientemente a través de la entrevista.
Interview questions [1]
Question 1
tell me about yourself.
Do you have experience with CRMs? If not, Do you understand what Georgias and Zendesk are used for?
Talk about your experience working at a call center?
Was asked to record an intiatial interview with 4 questions. It was ok.. waiting for feedback. The basically asked questions on my CV and the tools I used. You need to do alot of research on the company aswell as the tools such as Zendesk and slack as these are the tools the use