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      Credit Card Customer Service Interview

      Jul 10, 2025
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TD (Montreal, QC)

      Interview

      A phone call then a scheduled interview, it was 30 mins long, it is a bilingual role so it was conducted in english and french. Less than a week later i got the job offer

      Interview questions [1]

      Question 1

      Why you wanna work with us?
      Answer question

      Other Credit Card Customer Service interview reviews for TD

      Credit Card Customer Service Interview

      Sep 21, 2020
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at TD (Toronto, ON) in Sep 2020

      Interview

      online application submit your resume and information->online assessment and simulation-which is easy -> and a personality test takes about 30 mins to finish ->if u pass the assessment and personality test >they will send email to schedule a phone interview

      Interview questions [1]

      Question 1

      Why have you chosen TD bank?
      Answer question
      1

      Credit Card Customer Service Interview

      Jul 11, 2016
      Anonymous interview candidate
      Markham, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 5 days. I interviewed at TD (Markham, ON) in Jun 2014

      Interview

      Behavioral Question and some scenario questions on how to deal with different types of situations and how it is dealt with. Some technical questions about the company products to see how knowledgeable you are with TD products

      Interview questions [1]

      Question 1

      Describe a moment you had with an angry customer and how did u deal with it.
      1 Answer
      1