Credit Card Customer Service applicants have rated the interview process at TD with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 70.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Credit Card Customer Service roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 21 days.
Common stages of the interview process at TD as a Credit Card Customer Service according to 3 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Background check: 17%
Presentation: 8%
Drug test: 8%
Personality test: 8%
Skills test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TD (Toronto, ON) in Sep 2020
Interview
online application submit your resume and information->online assessment and simulation-which is easy -> and a personality test takes about 30 mins to finish ->if u pass the assessment and personality test >they will send email to schedule a phone interview
A phone call then a scheduled interview, it was 30 mins long, it is a bilingual role so it was conducted in english and french. Less than a week later i got the job offer
I applied in-person. The process took 5 days. I interviewed at TD (Markham, ON) in Jun 2014
Interview
Behavioral Question and some scenario questions on how to deal with different types of situations and how it is dealt with. Some technical questions about the company products to see how knowledgeable you are with TD products
Interview questions [1]
Question 1
Describe a moment you had with an angry customer and how did u deal with it.