I applied through an employee referral. The process took 1 day. I interviewed at T-Mobile (New York, NY) in Sep 2022
Interview
The job was really easy especially if you like phones. Nothing really hard about it just ask questions sell stuff and move on. Overall it really depends on who you get as a store manager that will honestly determine how long you will be with the company
Interview questions [1]
Question 1
Experience with phones Customer service Can you talk to people
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services
I applied online. I interviewed at T-Mobile (Rome, GA)
Interview
The store manager will reach out to you to setup a phone interview. From there you will have a video interview. In the video interview it will usually be the store manager and the district manager.
Straightforward interview process, starting with group interview to weed out the larger group through personality assessment questions. Second interview followed 30 minutes later with 2 interviewers asking typical retail/sales interview questions.
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