T-Mobile Reviews

Updated Jul 28, 2021

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Found 12,249 of over 12,934 reviews

4.0
77%
Recommend to a Friend
87%
Approve of CEO
T-Mobile President and CEO Mike Sievert
Mike Sievert
1,437 Ratings
Pros
  • "Great job great benefits fun place to work(in 1206 reviews)

  • "Great pay for entry level people(in 522 reviews)

  • Cons
  • "Not easy to have a work life balance(in 321 reviews)

  • "Sometimes can get conflicting directions from upper management(in 239 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Nice

      Sep 2, 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It is a good place to work

      Cons

      It is not a bad place to work

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    2. 4.0
      Former Employee, more than 3 years

      T-Mobile

      Jun 24, 2021 - Mobile Expert in St. Louis, PE
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay for college student

      Cons

      Insane quota as and pressure to deliver those quart as

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    3. 3.0
      Current Employee, less than 1 year

      High paced stressful work days. Great bonus incentives and option to work overtime.

      Jan 10, 2021 - Inbound Retention Representative in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great bonus incentives and good training is provided. Option to work from home is the best. Great support from backend.

      Cons

      Paid for each minute you are on call. Most days are stressful with high volume of calls.

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    4. 3.0
      Former Employee

      Good place to work

      Feb 3, 2021 - TELESALES Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonuses, flexible hours, training, incentives, co workers

      Cons

      Pay, work culture, call volume, no room for growth, irate callers

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    5. 3.0
      Current Employee, less than 1 year

      Retention agent

      Oct 27, 2020 - Retention Agent in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from comfort like at home

      Cons

      A lot of work pressure and poor management some managers are good but some are not at all some are really rude

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    6. 4.0
      Former Employee

      nice

      Mar 4, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice working ith this client company

      Cons

      not sure about cons as worked only as a client

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    7. 3.0
      Former Employee

      game developer

      May 2, 2019 - Games Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      a nice place to work

      Cons

      nothing bad there nothing bad there

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    8. 4.0
      Former Employee, more than 3 years

      customer care representative

      May 10, 2017 - Customer Service Representative in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      good co workers, Management is top

      Cons

      No growth, and no recognition.

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    9. 4.0