I applied through a recruiter. The process took 3 weeks. I interviewed at T-Mobile (Cleveland, OH) in Jan 2020
Interview
It was average. I talked to a recruiter then to store manager then the district manager. Was offered the job on a promise from the dm to promote me to a assistant store manager after he cleaned house. However Ive been here two years and have had 4 dm in that time frame unfortunately non have the same vision. So I'm forced to work inside a dying mall. If I'd have known this I'd have stayed at old job.
Interview questions [1]
Question 1
Tell me about a time you over came adversity in your life
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services
I applied online. I interviewed at T-Mobile (Rome, GA)
Interview
The store manager will reach out to you to setup a phone interview. From there you will have a video interview. In the video interview it will usually be the store manager and the district manager.
Straightforward interview process, starting with group interview to weed out the larger group through personality assessment questions. Second interview followed 30 minutes later with 2 interviewers asking typical retail/sales interview questions.
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