I applied online. The process took 2 weeks. I interviewed at T-Mobile (Fresno, CA) in Oct 2014
Interview
applied online and took the pre employment test. next day received a call from the hiring manager and he did a quick phone interview. He offered me an in-store interview for the fallowing week. The interview was in a room with 2 hiring managers and an observer. The interview took about 20 minutes, they asked questions about personal experiences at past employers, and why i wanted to work for T-mobile. Later that evening i did receive a call from the manager again and he said he wanted to start the background check process. They sent me an email with instructions for the background check.
Interview questions [1]
Question 1
Tell us about a difficult situation, what did u do to handle the issue and what was the outcome.
They didn't specify what they wanted, claiming a flexible schedule and really emphasizing hiring women, and the whole point is not to check all the boxes. I only asked for Sundays off, and they said they specifically needed me for those days. However, there was no indication in the application that they would specify this; otherwise, I wouldn't have applied. So, needless to say, I didn't get the job because I wasn't willing to compromise. I mean, if none of that matters to you, then I'm sure you can get the job.
I applied online. The process took 5 days. I interviewed at T-Mobile in Jun 2025
Interview
They have a packet of 6-8 behavioral and situational questions
Script style (they cannot help with questions, only repeat the question if asked)
Panel style with 3 managers
They really care about your ability to meet sales goals and what your plan is to meet those goals
Interview questions [1]
Question 1
What would your motivation be everyday to show up and do your best work?
Very informal sitdown interview with a Store Manager and his Retail Assistant Manager in the back room of one of their retail locations run through a number of simple behavioral questions and a role play scenario of a sale interaction