The process took 2 days. I interviewed at T-Mobile (Albuquerque, NM) in Feb 2010
Interview
Started Out with the online application process which lead to the online skills/personality test...after i was instructed via E-mail to contact the company to find out how i did on the online test...i called the number provided a very friendly rep answerd and let me know i passed..she also asked if i was available for a telephone interview later in the day...i accepted...applied about 10AM called the rep at 11AMish and the phone interview was set at 245pm same day...after the phone interview which was mainly going over experience and qualification i was offered a face to face interview the next day...this was yesterday...i interviewed with 2 people very nice and the interview went smooth...asked about experience...why me? asked a lot of senario type questions...and also asked me to provide examples of experiences that i have had in dealing with different situations...like a time when i have delt with a dificult customer and was able to calme them and resolve the issue...after the interview which was about an hour long with wait time included...the asked me to fill out a background check form and now i wait...
Other Technical Support Representative interview reviews for T-Mobile
Just talk calm speak on your experience sound extremely energetic be you! Make sure you have a resume ready. It was over the phone so it was more comfortable than being in the building.
I applied online. The process took 6 weeks. I interviewed at T-Mobile (Springfield, MO) in Oct 2015
Interview
T-Mobile conducted two interviews, and had streamlined the process resulting in an excellent experience for employees. The first was a virtual interview and involved recording yourself answering basic questions about devices most model folks are familiar. The second was an on-site interview. I was relieved to see the staff was casually dressed. It turns out, their dress code is very laid back. As long as you come in presentable (no wholes, stains, yucky smells) you're golden. The culture is very accepting and laid back, so the on-site interview was really a great experience.
Interview questions [1]
Question 1
They asked basic questions anyone might ask who was looking to hire a long-term employee, such as "Describe yourself for me..." "What are your goals..." "Why should we hire you...".
I applied online. The process took 6 months. I interviewed at T-Mobile (Colorado Springs, CO) in Sep 2014
Interview
After submitting an application...1st. telephonic interview...it takes about 30mins..then come into the center for a panel interview...this could take up to 2hrs. After final interview... you'll get a call within a week or they will send you a letter. If you get the job/ career.. you'll get a job acceptance letter telling you exactly how much you'd earn, class dates etc..
Interview questions [5]
Question 1
Why did you choose to apply for T-MOBILE vs competitors??
