Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      T-Mobile

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: T-Mobile reviews | T-Mobile jobs | T-Mobile salaries | T-Mobile benefits | T-Mobile conversations
      T-Mobile interviewsT-Mobile Csr1 interviewsT-Mobile interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Csr1 Interview

      Aug 9, 2017
      Anonymous employee
      Bellingham, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at T-Mobile (Bellingham, WA) in Sep 2016

      Interview

      I had an online simulation of their computer systems, and after getting a satisfactory score on that I had a 20 minute phone interview. They then scheduled an in person interview, and since they start classes at the beginning of each month, I started the next month.

      Interview questions [3]

      Question 1

      What are your experiences in sales?
      Answer question

      Question 2

      Experience with customer service?
      Answer question

      Question 3

      Name a time you dealt with a difficult customer
      Answer question

      Other Csr1 interview reviews for T-Mobile

      Csr1 Interview

      Aug 9, 2016
      Anonymous employee
      Chula Vista, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at T-Mobile (Chula Vista, CA) in Mar 2015

      Interview

      I applied 2 days later they called me we did a quick phone interview I went in for a one-on-one interview was a very easy process. The people I interviewed with was very pleasant this site was amazing I think I will be very happy working with T-Mobile

      Interview questions [1]

      Question 1

      Name a time you were able to go out of your way to help a customer
      Answer question

      Csr1 Interview

      Oct 3, 2017
      Anonymous employee
      Charleston, SC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at T-Mobile (Charleston, SC) in May 2014

      Interview

      I applied online and given a phone interview. After phone interview I toured the site and signed up for my in person interview. I was interviewed in person by two individuals and I was given a call within the next few days and offered the job.

      Interview questions [1]

      Question 1

      Discuss a time you had to deal with an irate customer?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Rogers Communications
      3.5★Compensation and benefits
      avatar
      Ericsson
      3.6★Compensation and benefits
      avatar
      Nokia
      3.5★Compensation and benefits
      avatar
      AT&T
      3.8★Compensation and benefits