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      Sutherland

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      Technical Support Agent Interview

      Aug 13, 2015
      Anonymous employee
      Chicago, IL

      Other Technical Support Agent interview reviews for Sutherland

      Technical Support Agent Interview

      Feb 5, 2017
      Anonymous employee
      Barranquilla, Atlántico
      Accepted offer
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Sutherland (Chicago, IL) in Apr 2015

      Interview

      There was an online assessment that took a little over an hour to complete. I received an email the next day requesting a phone interview. After about 10minutes on the phone with a slight review of the position I was made an offer of employment.

      Interview questions [1]

      Question 1

      Do you have a stable HSI connection ? Do you have a POTs phone line (plain old telephone) ?
      1 Answer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Sutherland (Barranquilla, Atlántico) in Apr 2016

      Interview

      they made some tests where they meassure your knowlege about technical skill and english level and 2 interviews to verify english level and some technical skills, pay atention that you'll need a whole day to be evaluated so you should be patient and is a good idea to bring some money or something to eat

      Interview questions [1]

      Question 1

      they ask you personal questions at the interview and test some technical skills
      1 Answer