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      Sutherland

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      Customer Service Representative & Tech Support Interview

      May 30, 2015
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Sutherland (New York, NY) in May 2015

      Interview

      Very inviting, personable, comfortable, and really just asked questions about prior jobs and why I would be a good fit. Confirmed application and resume info and also availability. The interview that was called the final interview was really just confirming what I had on my resume and then they offered me the position immediately on the phone after all the questions and explaining the company and benefits to me.

      Interview questions [1]

      Question 1

      How would you handle calls that come in from upset customers?
      Answer question