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      Sutherland

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      Member Service Representative Interview

      Nov 9, 2018
      Anonymous interview candidate
      Las Vegas, NV

      Other Member Service Representative interview reviews for Sutherland

      Member Service Representative Interview

      Mar 18, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Sutherland (Las Vegas, NV) in Nov 2018

      Interview

      Very long and impersonal. Multiple applicants scheduled at same time and the interviewers seemed melancholy and uninterested. No one seemed happy to work at the company, it was one of the main things that turned me off. There was also a lack of attention to detail. I was selected based on my resume, then at the interview I was told to update my resume to certain company specifications. The interviewer told me they had turned down multiple applicants for having issues on their resume and I didn't understand why they weren't more selective of who they invited for an interview.

      Interview questions [1]

      Question 1

      How long have I been employed at my current job?
      1 Answer

      Application

      I interviewed at Sutherland

      Interview

      A on demand virtual interview, then an interview with the manager. Once you’ve completed that it’s a waiting game. Onboarding will reach out if you are hired. Interview is easy.

      Interview questions [1]

      Question 1

      What makes you a great fit for this position?
      Answer question

      Member Service Representative Interview

      Apr 4, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Sutherland

      Interview

      Its usually during a hiring event, you go in do the assessment and typing test in the computer. They call you back for an interview and based on your scores they tell you what position you qualify for. They will tell you then and there if you got the job.

      Interview questions [1]

      Question 1

      Tell me about yourself
      Answer question